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Terms of Service

Last Updated: October 17, 2025

Welcome to Mycoach Health Limited. These Terms of Service ("Terms") govern your use of our website located at https://mycoachhealth.com (the "Site") and the business development and affiliate marketing services we provide (collectively, the "Services"). By accessing our Site or using our Services, you agree to be bound by these Terms.

1. Description of Services

Mycoach Health Limited ("we," "us," or "our") operates as a business-to-business (B2B) marketing agency. We specialize in connecting health and wellness brands ("Clients") with social media influencers, content creators, and other marketing partners ("Partners") to facilitate affiliate marketing campaigns and other promotional activities. Our services include, but are not limited to, outreach, campaign management, and performance analytics. Mycoach Health Limited is an official TikTok Shop Partner.

2. Eligibility and Account Registration

To use our Services, you must be at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent. You agree to provide accurate, current, and complete information during any registration or communication process and to update such information to keep it accurate.

3. User Conduct and Responsibilities

As a user of our Site or Services, whether as a Client or a Partner, you agree to:

  • Comply with all applicable local, state, national, and international laws and regulations, including but not limited to those of the Federal Trade Commission (FTC) regarding endorsements and testimonials.
  • Provide accurate and truthful information in all communications with us and with any Clients or Partners you engage with through our Services.
  • Conduct your business in a professional and ethical manner.
  • Refrain from engaging in any activity that is fraudulent, deceptive, or harmful to our reputation, our Clients, or our Partners.
  • Not use our Services to transmit spam, unsolicited commercial email, or any other form of unauthorized communication.

4. Client and Partner Agreements

These Terms govern the general use of our Site and Services. Specific engagements between Mycoach Health Limited and its Clients or Partners will be governed by separate, written agreements ("Campaign Agreements"). In the event of a conflict between these Terms and a Campaign Agreement, the terms of the Campaign Agreement will prevail.

5. Intellectual Property Rights

All content on our Site, including text, graphics, logos, images, and software, is the property of Mycoach Health Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on this Site without our express prior written consent.

Any marketing materials, brand assets, or other intellectual property provided by a Client for the purpose of a campaign remain the property of that Client. Partners are granted a limited, non-exclusive, revocable license to use such materials solely for the purpose and duration of the agreed-upon marketing campaign.

6. Confidentiality

You may be given access to certain non-public information ("Confidential Information") about our business, Clients, or Partners. You agree to hold all Confidential Information in strict confidence and not to disclose it to any third party or use it for any purpose other than the purpose for which it was disclosed, without our prior written consent.

7. Disclaimers

Our Services are provided on an "as is" and "as available" basis. Mycoach Health Limited makes no warranties, express or implied, regarding the operation of our Services or the results of any marketing campaign.

  • No Guarantees: We do not guarantee any specific outcome, level of success, sales volume, or engagement from any campaign.
  • Third-Party Products: We are an agency and do not manufacture, sell, or ship any health supplement products. We are not responsible for the quality, safety, or efficacy of any products promoted through our Services. All product liability rests with the Client (the brand).
  • Third-Party Platforms: Our Services often involve third-party platforms like TikTok and Instagram. We are not responsible for the terms, policies, or actions of these platforms.

8. Limitation of Liability

To the fullest extent permitted by law, Mycoach Health Limited, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Site or Services, or from any campaign facilitated by us. Our maximum aggregate liability to you for any and all claims arising from your use of the Services shall be limited to the amount of fees paid by you to us in the six (6) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Mycoach Health Limited and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Site or Services, your violation of these Terms, or your infringement of any intellectual property or other right of any third party.

10. Termination

We reserve the right, in our sole discretion, to suspend or terminate your access to our Site and Services at any time, without notice, for any reason, including for violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Mycoach Health Limited
Email: legal@mycoachhealth.com

Mycoach Health

An AI‑driven TikTok Shop agency for health supplements. We help brands match with the right creators, craft claim‑aware stories, and scale GMV with claim-safe, data-driven execution.

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